SmartCats StayHome is fully committed to protecting your rights under the Consumer Guarantees Act. In the unlikely occurrence that our product arrives to you in less than satisfactory condition, please call us immediately and we will replace damaged or faulty goods, otherwise a full refund will be issued for the value of the damaged or faulty goods. We do not offer refunds for change of mind orders, so please choose carefully.


We will refund the price, which you have paid for a product, if we make a mistake, for example: 1. we mistakenly send you the wrong installation pack. You also have 30 days Fully Guaranteed in case of not being satisfied with your product.